Last updated: 2025-04-05
These Terms of Service govern your use of the vRAL Agency website and services. By using our website or engaging our services, you agree to these terms.
vRAL Agency provides video editing, short-form content creation, and related content services based on the package or agreement selected by the client. Specific deliverables, timelines, and revision limits are defined in individual agreements, proposals, or written communication.
Clients agree to:
Provide all necessary materials (video files, brand guidelines, access, feedback) on time.
Confirm they own or have rights to all content provided to vRAL Agency.
Respond to feedback requests within a reasonable time to avoid project delays.
vRAL Agency is not responsible for delays caused by missing materials or late feedback.
Services are provided on a prepaid, subscription, or project basis as agreed.
Work begins only after payment is received.
If payment is overdue by more than 7 days, all work is paused until payment is settled. No refunds are provided for paused periods caused by non-payment.
Due to the custom nature of digital services, payments are non-refundable once work has started, unless otherwise required by law or explicitly agreed in writing.
Each service package includes a defined number of revisions. Additional revisions or changes outside the original scope may require additional fees.
Upon full payment, the client receives ownership of the final exported deliverables.
vRAL Agency retains ownership of all project files, source files, templates, and internal assets unless otherwise agreed in writing.
vRAL Agency may display completed work in its portfolio, website, and marketing materials unless the client requests otherwise in writing.
Either party may terminate ongoing services according to the terms of the active agreement or billing cycle. Services already paid for will continue until the end of the paid period.
No refunds are issued for early termination unless legally required.
vRAL Agency is not liable for indirect, incidental, or consequential damages, including lost revenue, lost data, or business interruption resulting from the use of our services.
Total liability shall not exceed the amount paid by the client for the services during the previous billing period.
These terms are governed by the laws of the Republic of Lithuania. Any disputes shall be handled in Lithuanian courts unless otherwise required by law.
For questions regarding these Terms, contact:
vRALAgencyOfficial@gmail.com