Last updated: 2026-01-01
This Privacy Policy explains how vRAL Agency collects, uses, and protects personal data when you visit our website or use our services, in accordance with the General Data Protection Regulation (GDPR).
The data controller responsible for your personal data is:
vRAL Agency
Location: Vilnius, Lithuania
Email: vRALAgencyOfficial@gmail.com
If you have any questions about this policy or your data, you can contact us using the email above.
We may collect the following categories of personal data:
Name
Email address
Any information you include in contact forms or emails
When providing services, we may process personal data contained in client materials, such as:
Video content
Usernames or social media handles
Platform access credentials if provided
In these cases, the client is the data controller and vRAL Agency acts as the data processor.
When you visit our website, we may collect:
IP address
Browser type and device information
Pages visited and interaction data
This data is collected through cookies and analytics tools, subject to your consent.
We process personal data under the following legal bases:
Consent: when you submit a form, subscribe to updates, or accept cookies.
Contractual necessity: when processing is required to provide services to clients.
Legitimate interests: for website security and basic service improvement, where your rights do not override these interests.
Legal obligation: when we must retain data to comply with applicable laws.
We use personal data to:
Respond to inquiries and communicate with you
Provide and manage our services
Improve website performance and user experience
Maintain website security
Comply with legal obligations
We do not sell personal data.
Our website uses cookies and similar technologies.
Essential cookies: required for basic website functionality.
Analytics cookies: used to understand how visitors use the website, such as Google Analytics.
Third-party cookies: may be set by embedded services such as YouTube or social media platforms.
Non-essential cookies are used only after you provide consent via the cookie banner. You can withdraw or change your consent at any time through cookie settings or your browser.
You can also block or delete cookies using your browser settings. Some website features may not work properly if cookies are disabled.
We may share personal data with trusted third-party service providers who help us operate our website or deliver services, such as:
Website hosting providers
Analytics providers
Email communication tools
These providers process data only under our instructions and under GDPR-compliant data processing agreements.
We do not share data for advertising purposes.
Some service providers may process data outside the European Economic Area. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
We retain personal data only for as long as necessary to:
Respond to inquiries
Provide services
Meet legal and accounting obligations
Client project data is retained only for the duration required to deliver services and handle contractual obligations, unless longer retention is required by law or agreed in writing.
We apply reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. However, no system can be guaranteed to be completely secure.
If you are located in the European Economic Area, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time
To exercise these rights, contact us at:
vRALAgencyOfficial@gmail.com
You also have the right to lodge a complaint with your local data protection authority.
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
For any questions about this Privacy Policy or your personal data, contact:
vRALAgencyOfficial@gmail.com